Refund Policy

Introduction

At ROYAL DESERT TOURISM – L.L.C, we strive to provide high-quality services and a seamless booking experience.
This Refund Policy explains the conditions under which refunds may be issued for payments made through https://royalsafariuae.com/.

General Refund Terms

All refunds will be made only through the original mode of payment.
Processing times for refunds may vary depending on your bank or card provider.
Service fees or third-party charges (such as payment gateway fees) are non-refundable.

Refund Eligibility

Refunds may be issued in the following cases:

Overpayment or duplicate payment.
Technical errors leading to incorrect charges.
Service cancellations made within the permitted time frame (as per our Cancellation Policy).

Refunds will not be issued for:

No-show or late arrival by the customer.
Cancellations made after the allowed cancellation window.
Situations beyond our control, such as weather conditions or government restrictions.

Refund Processing Time

Once approved, refunds will be initiated within 7 to 14 working days.
The time taken to reflect in your account depends on your card issuer or bank policies.

Governing Law

This Refund Policy is governed by the laws of the United Arab Emirates.
Any disputes related to refunds will be subject to the jurisdiction of UAE courts.

Amendments

We reserve the right to update or change this Refund Policy at any time.
Any modifications will be posted on this page and will become effective immediately upon posting.