PRIVACY POLICY

At Royal Desert Tourism, we are committed to respecting and protecting our customers’ privacy. We collect only the information necessary to facilitate your bookings and interactions with our services. Below is a detailed outline of our privacy practices:

  1. Collection of Personal Information
    We collect personal information when you inquire about or book our services. The information typically includes your name, contact details, email address, physical address, payment information, travel preferences, and referral sources. By providing this information, you consent to its use by Royal Desert Tourism to process your bookings accurately and efficiently.
  2. Use of Information
    Personal information collected through our website is used solely to process bookings, verify payment details, provide requested travel information, and offer related services. Additionally, we may use this information for internal auditing, research, and enhancing our website’s performance and user experience.
  3. Confidentiality and Privacy
    We treat all personal data provided by customers, including names, addresses, emails, and payment details, with strict confidentiality. Such information will not be sold or disclosed to unauthorized third parties. However, we may share necessary details with trusted suppliers or service providers directly involved in fulfilling your booking. We ensure these partners adhere to our privacy standards and implement strict security measures.
  4. Legal Disclosure of Information
    Royal Desert Tourism reserves the right to disclose personal information if required by law, court order, or legal proceedings, or to protect the rights and interests of our company.
  5. Collection of Non-Personal Information
    We may collect non-personal data through web logs and third-party analytics services to analyse website usage patterns and enhance our content and site functionality.
  6. Opt-Out Option
    Customers have the option to opt-out of receiving marketing communications from Royal Desert Tourism or our affiliates. If you prefer not to receive promotional materials, newsletters, or emails, you may request to unsubscribe at any time.
  7. Contests and Surveys
    Occasionally, we conduct contests, drawings, and surveys, sometimes in collaboration with third-party sponsors. Participants will be explicitly informed about any third-party involvement and the extent of personal information usage. Participation is entirely voluntary, and disclosure of personal information is at your discretion.
  8. Secure Transactions
    We employ robust security measures to ensure the accuracy and protection of your personal data. All transactions are processed through secure servers utilizing encryption technology, secure socket layers (SSL), and firewalls to safeguard sensitive information, including credit card details.
  9. Additional points
    • ‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
    • https://royalsafariuae.com/will not pass any debit/credit card details to third parties’’
    • https://royalsafariuae.com/takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However https://royalsafariuae.com/ (website) cannot guarantee the security of any information that is disclosed online’’
    • https://royalsafariuae.com/is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
    • “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

Royal Desert Tourism remains dedicated to protecting your privacy and handling your personal information responsibly and transparently.

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